| |
 |
Shipping for Orders Outside the Continental USA
We are very happy to accommodate anyone who lives outside the
U.S.A. by shipping merchandise to them. Charges for shipping are
made according to the weight of the merchandise and its final destination.
Customers must be aware that we have no control of the merchandise
delivery once it leaves the U.S.A. We are not responsible for delays
in receipt of merchandise due to customs and other unforeseen circumstances.
Estimates in arrival time are ONLY ESTIMATES and exact times of
receipt of merchandise may vary. All return policies apply to shipping
outside the country and returned merchandise will NOT be accepted
if returned after 5 weeks of shipment from the U.S.A.
Processing of Your Order
Orders are shipped within 3 working days of receipt
of the order. (Usually your order is shipped the next business day or the same day)
EcoColors is closed and does not ship orders the following days:
- Friday, January 1 - New Year's Day
- Monday, January 18 - Martin Luther King Jr's Birthday
- Monday, February 15 - Washington's Birthday (President's Day)
- Monday, May 31 - Memorial Day
- Monday, July 5 - Independence Day
- Monday, September 6 - Labor Day
- Monday, October 11 - Columbus Day
- Thursday, November 11 - Veterans Day
- Thursday, November 25 - Thanksgiving Day
- Saturday, December 25 - Christmas Day
- Saturday, January 1, 2011 - New Year's Day
Federal holidays
Return Policy
All sales are final.
If you think you may be allergic to EcoColors Haircolor, please refer to our FAQ page to get your
free sample for an allergy patch test.
Shipping / Tracking
We ship US Postal Service: Priority Mail with Delivery Confirmation and Express
Mail.
You can track the progress of your order at any time by going to your 'Order History'
We add $2.00 Handling Charge calculated in your shipping cost.
Customer Privacy and Online Security
At EcoColors, we value your privacy and we NEVER give or sell your
name, addresses, phone numbers, e-mail addresses, and credit card
information to any person or company.
EcoColors has performed the required procedures to validate compliance with the PCI DSS and uses the latest state of the art SSL ecryption technology.
For enhanced security, we do not store permanently your credit card information on this server or anywhere else.
If you have questions regarding our Policies, please do not hesitate to contact us,
we would be happy to discuss them with you.
TERMS
AND CONDITIONS
|
