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FAQ


Frequently Asked Questions
About EcoColors Non Toxic Hair Color




•  Is EcoColors Haircolor a natural color?

•  Does EcoColors Hair color contain hydrogen peroxide?

•  Why Is hydrogen peroxide bad?

•  Do you have ammonia in your hair color and why?

•  What is lift?

•  Why is EcoColors Hair Color different than other hair dyes?

•  How can I figure out which color to use?

•  Does EcoColors perform animal testing?

•  I am allergic to other hair color brands, can I use EcoColors?

•  I have forgotten my login information, how can I recover it?

•  I am having problems logging in, what can I do?

•  Some companies don't use ammonia, but monoethanolamine, ethanolamine or DEA instead. Why doesn't EcoColors contain these ingredients present in so called "no ammonia" or "zero ammonia" or "ammonia free" hair colors?

•  I am allergic to sulfites. Does EcoColors use this ingredient?

•  Do you charge a handling fee?

•  Where can I find a full ingredient listing?

•  I am allergic to conventional hair dyes, what should I do?

•  Does EcoColors Hair Color contain PPD?

•  Does permanent certified organic hair color exist?

•  How do I get a promocode?

•  Is my package insured?

•  My Paypal order is cancelled.

•  Is your line of EcoColors hair dyes compatible with other brand of developers?

•  I cannot login and my info is correct.

•  What is PPD?

•  What is the best hair dye for sensitive scalp?

•  Is peroxide and ammonia bad when mixed together?



Q)  Is EcoColors Haircolor a natural color?

A)  EcoColors Haircolor does contain many botanical ingredients, but it is not a totally botanical hair color. In order for any hair color to be permanent, oxidative dyes must be present. As far as we know, there is not a permanent hair color on the market that is totally botanical. EcoColors Haircolor has been created with non-toxic in mind but it is not a "cure all" for all allergies and just because it has many natural and organic ingredients, it does not mean it is hypoallergenic. One thing for sure is there is no "organic hair color" that is permanent, don't be fooled by marketing gimmicks!


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Q)  Does EcoColors Hair color contain hydrogen peroxide?

A)  Yes, in order for an oxidative hair color to work, you must have a method of getting the oxidative dye pigments into the hair shaft. (Peroxide is non toxic and breaks down into water by losing an oxygen atom)


•  Is peroxide and ammonia bad when mixed together?


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Q)  Why Is hydrogen peroxide bad?

A)  Hydrogen Peroxide is not toxic therefore is is NOT bad.

The peroxide in EcoColors Home kit is a 20 volume developer buffered with flax and castor oils. This means the peroxide is only strong enough to lighten the hair 1-2 levels and it is the best formulation for gray coverage.


• Is peroxide and ammonia bad when mixed together?


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Q)  Do you have ammonia in your hair color and why?

A)  We use diluted Aqua Ammonia in very small amounts (which is non toxic). The ammonia helps open the hair shaft to allow the pigments to enter into the hair shaft. This Ammonia is necessary if you want lift and gray coverage. This amount of ammonia is not toxic to the body or the environment.

Some other hair color companies don't use ammonia, but monoethanolamine, ethanolamine or tri-ethanolamine instead. Why doesn't EcoColors contain these ingredients?. Click here to learn why.



•  Is peroxide and ammonia bad when mixed together?


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Q)  What is lift?

A)  Lift refers to the lightening of the color of the hair.


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Q)  Why is EcoColors Hair Color different than other hair dyes?

A)  EcoColors Haircolor was formulated with non toxic in mind.It is soy based with the addition of the highest quality ingredients such as lecithin, vitamin E, Vitamin C, nettles, rosemary, flower essence and grapefruit seed extract, EcoColors contains no ppd, gluten, sulfites, resorcinol, ethanolamines, paraben or propylene glycol. EcoColors surpasses it’s competitors in performance with super conditioning coverage that is natural looking and shiny.


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Q)  How can I figure out which color to use?

A)  Check our comparison chart. If you are unsure what color to use, send us a stamped envelope and a sample of your hair ,tell us which color you want us to apply , and we will send you the colored sample for free. Make sure you include a stamped return envelope.Mail the hair sample to: Ecocolors Salon c/o Swatch Dept 1860 N Rock Springs Rd #101 Atlanta GA 30324


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Q)  Does EcoColors perform animal testing?

A)  EcoColors does not perform animal testing.


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Q)  I am allergic to other hair color brands, can I use EcoColors?

A)  Many people who are allergic to other brands do not react to EcoColors HairColor BUT we strongly recommend that you always do a patch test before you using any hair color. EcoColors is not totally botanical and is not a "cure-all" for all allergies.


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Q)  I have forgotten my login information, how can I recover it?

A)  Click "login" and then click "Retrieve my login information", enter your email address and you will get an email with your information.


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Q)  I am having problems logging in, what can I do?

A)  If you are having difficulties logging in, delete your cookies by going to Tools, then Internet Options, then in the General tab, click Delete Cookies (Internet Explorer). Also, make sure your browser is set to accept cookies(Privacy should be set to medium) and that ecocolors.net is not blocked.

You may experience trouble logging in if you use a "pop-up blocker" software, make sure you add www.ecocolors.net to the list of sites you allow pop-ups. Also, make sure you have the latest version available for your browser.


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Q)  Some companies don't use ammonia, but monoethanolamine, ethanolamine or DEA instead. Why doesn't EcoColors contain these ingredients present in so called "no ammonia" or "zero ammonia" or "ammonia free" hair colors?

A)  Don't be fooled by ammonia free hair colors or so called organic hair colors, The ammonia substitute is odorless and May cause respiratory issues or hair loss. EcoColors Labs did extensive research on ingredients to try to come up with the best possible formula (and we did!). We do not use ethanolamines as we found them to possibly cause challenges. (they may create formaldehyde by-products) and are also damaging to the hair. A recent scientific study published in the January 2014 Issue of Cosmetic Science Review indicates that Monoethanolamine (the "ammonia substitute" in non ammonia permanent hair colors) is 85% MORE DAMAGING than ammonia. The study was measured by Fourier Transform Infrared Spectroscopy (FTIR) on the cysteic acid level measurement with Scanning Electron Microscopy (SEM) photomicrographs to visualize cuticle damage, and protein loss. This confirmed oxidative damage, but also the damage caused by other damage pathways caused by varying levels of Monoethanolamines in hair colorants.


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Q)  I am allergic to sulfites. Does EcoColors use this ingredient?

A)  No. EcoColors does not use sulfites as a preservative. Some other haircolor companies do use it. Many people are allergic to this ingredient.


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Q)  Do you charge a handling fee?

A)  No. The price you are quoted is the price to ship the weight of your order.


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Q)  Where can I find a full ingredient listing?

A)  Click on "What is EcoColors". Then, click on "Ingredients"


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Q)  I am allergic to conventional hair dyes, what should I do?

A)  Please, perform a patch test according to the instructions before each application of EcoColors hair colorant.


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Q)  Does EcoColors Hair Color contain PPD?

A)  Allergy and Strand Test: ALWAYS do a strand test (to determine the proper processing time for gray coverage, best proportions to mix, as well as to make sure it is the desired shade) and an allergy test before applying any new color to the entire head. Allergies aren't to be taken lightly. Some allergies may develop over time after repeated exposure. Allergies can even build over a week after coloring. Just because EcoColors is p phenylenediamine (ppd) free, doesn't mean you won't react. There are other oxidative dyes present in nontoxic amounts that some individuals may be allergic to. Make sure you have a medical plan in place with your physician in case you experience any kind of allergic symptom.


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Q)  Does permanent certified organic hair color exist?

A)  The simple answer is: No, there is no permanent certified organic hair color, if you are being told otherwise beware, you are being scammed!


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Q)  How do I get a promocode?

A)  Sign our mailing list on to be notified about sales.


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Q)  Is my package insured?

A)  USPS Priority Mail shipments are insured up to $50.00. We offer the option to add additional insurance at check out. All professional shipments valued over $350.00 will have insurance added to the price of shipping by default.


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Q)  My Paypal order is cancelled.

A)  You did not finish making your paypal payment. You can pay from your "history" page.


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Q)  Is your line of EcoColors hair dyes compatible with other brand of developers?

A)  Yes you can use your own developers with EcoColors haircolor.


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Q)  I cannot login and my info is correct.

A)  Please contact us so we can help you login again.


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Q)  What is PPD?

A)  PPD is an abbreviation for p-phenylenediamine.
EcoColors is a PPD free hair dye. We do not have this ingredient even in trace amounts..There are other oxidative dyes present that could cross react with a PPD allergy so it is Important to have a medical plan in place with your physician in case you have an immediate or a delayed allergic reaction to another ingredient .


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Q)  What is the best hair dye for sensitive scalp?

A)  It's EcoColors! Look no further, you found it. Since 1998 we have catered our fine line of hair colors to the most creative hair stylists around the world. When you use EcoColors hair colors you are truly making a difference in your long term health and the health of your customers. We really care about giving you the absolute best and safest permanent hair color since 1998.


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Q)  Is peroxide and ammonia bad when mixed together?

A)  Absolutely not.
There are rumors circulating online to lead you to believe that mixing hydrogen peroxide and ammonium hydroxide causes carcinogenic chemicals to form (that were not present in each ingredient alone). Well, It is simply not true. It's just a scare tactic to manipulate you in believe that no ammonia colors are safer or better for you. Don't fall for their marketing gimmicks, in fact when mixing ammonia substitutes such as ethanolamie do produce a dangerous formaldehyde residue.


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Gluten free
PPD free
Sulfite free
No propylene glycol
No paraben
No ethanolamine
No heavy metals
No animal testing
Cruelty free
No formaldehyde
No SLS

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