RE: RE: Unsealed developer
EcoColors, Inc.

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Post #2447

RE: RE: Unsealed developer

I have been using your hair color for a few years and would like to continue since it’s the only permanent hair color my scalp can tolerate. However, I have received many color kits with unsealed developer (and it’s not in the lid when opened). I know the difference between sealed and unsealed. When I reached out to your CS by phone and email (based on the info on the box) stating this is not only unsafe but I don’t know if it’s fresh, they seemed annoyed and unhelpful with my concerns until I pressed the issue. I was then sent 4 additional unsealed bottles wrapped in saran wrap. I recently ordered 4 kits and they all came with unsealed developer bottles. Please advise - how can I be assured I will receive sealed bottles???! Thank you.

Posted by: ConnieD953

This is a reply to message 2446 by ecocolorsinc  

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